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Assistant General Manager

Orlando, FL

The Dispensary Assistant Manager supports the Dispensary Manager with all aspects of dispensary operations.


This position performs the duties of the Dispensary Manager and operates the store in the absence of the Dispensary Manager.


RESPONSIBILITIES

  • Assist Dispensary Manager with daily operations of the dispensary.
  • Supervise Dispensary employees and perform Dispensary Manager duties in Dispensary Manager’s absence, or when directed.
  • Greet and check-in customers as they enter the dispensary. Perform verification of customer ID and cannabis card status.
  • Support all marketing and sales efforts of the company to ensure sales goals are met.
  • Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
  • Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
  • Assist with regular inventory counts and ensure inventory processes are followed.
  • Dispense medication and collect payment via POS register (cash, debit, etc).
  • Maintain strict controls on product, cash, and patient data at all times.
  • Assist with training new employees as well as re-training of existing employees, when needed.
  • Assist Dispensary Manager with employee schedules and managing employee work hours and time off requests.
  • Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures.
  • Stay current with latest industry and product knowledge.


The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.


QUALIFICATIONS

Education and Experience Requirements:

  • Bachelor’s degree preferred
  • 5+ years of experience as a “Key-Holding” Assistant Manager of a retail or restaurant establishment with 20 or more employees
  • Medical, pharmaceutical, or related background preferred
  • Able to work required retail hours and schedule
  • Able and willing to work in a busy and hectic retail environment
  • Excellent work history with verifiable references
  • Bilingual desired but not required
  • 21 years or older
  • Acceptable driving record
  • Ability to pass drug testing and Level 2 Florida State background check
  • Ability and willingness to follow safety policies and practices


Knowledge/Skills/Abilities:

  • Results Orientation – proven ability to set and exceed established targets.
  • Team Orientation & Interpersonal – highly motivated team-player and leader with ability to develop and maintain collaborative relationships within all levels of the organization.
  • Communication – able to effectively express self verbally and in writing, using correct language and grammar in a professional, diplomatic, empathetic and tactful manner.
  • Analytical Problem-Solving & Decision Making – able to research, analyze, identify viable options, draw sound conclusions, and make thoughtful recommendations considering overall risk and short-term and long-term impact.
  • Organization & Time Management – able to plan, schedule and organize professional schedule to achieve strategic goals within or ahead of established time frames.
  • Adaptability to Change – able to be flexible and supportive, react swiftly to and able to positively and proactively assimilate change in rapid growth environment
  • Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
  • Systems & Software – basic to intermediate level knowledge of Microsoft Office software applications.


Skill Requirements: Required for job

  • Typing/computer keyboard
  • Verbal communication
  • Utilize computer software (specified written communication above)
  • Retrieve and compile information
  • Public speaking/group presentations
  • Maintain records/logs
  • Research, analyze and interpret information
  • Verify data and information
  • Investigate, evaluate, recommend action
  • Organize and prioritize information/tasks
  • Leadership and supervisory, managing people
  • Operate office equipment: copier,
  • Basic mathematical concepts (e.g. add, scanner, printer and telephone subtract)
  • Advanced mathematical concepts Abstract mathematical concepts (interpolation,fractions, decimals, ratios, percentages, inference, frequency, reliability, formulas, graphs) equations, statistics)


Physical Requirements: Required for job

  • Lifting/carrying up to 20 pounds various items
  • Standing for extended periods Lifting/carrying more than 20 pounds various items
  • Extended periods viewing computer
  • Repetitive Motions screen
  • Walking Pushing/Pulling
  • Reading Bending/Stooping
  • Speaking
  • Reaching/Grasping
  • Hearing
  • Writing


BENEFITS

  • Health, dental and vision benefits offered
  • Health Wellness Plan
  • 401k
  • Access to wages prior to payday
  • Short term disability
  • Life Insurance
  • Hospital Indemnity
  • Accident Insurance
  • Cancer Insurance
  • Critical Illness Insurance

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