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What You'll Do:
- Lead a team responsible for a region, including Partner Success Associates and Leads
- Continuously improve team productivity & effectiveness through coaching interactions, including against the Gold Standard best practice
- Develop skills & strengthening capabilities of team members, including Partner Success Leads
- Effectively drive team performance & productivity, employee engagement & morale, building a culture aligned with the Expedia Group Guiding Principles
- Lead the execution of overall business plans to meet or exceed key targets, goals and/or strategic objectives set by leadership
- Collaborate with in-market Account Management and other internal teams on business development initiatives and ongoing operational issues
- Execute market place initiatives with a strong eye on improving margin opportunity, obtaining hotel, and property rates and availability information and driving long term relationships with our supply partners, especially our key accounts
- Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
- Represent Expedia Group in the local market, build Expedia Group’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
- Promote Expedia Group’s full suite of product offerings to lodging partners and educate them on the full use of our products and tools
- Other reasonable duties, as assigned
Who You Are:
- Bachelor’s Degree in the related field; or equivalent related professional experience
- 5-8 years of relevant experience
- Led cross-functional teams successfully in a fast-paced team environment
- Able to use coaching as an effective management tool, coaching at least 80% of time
- Motivate, coach, and mentor a diverse and potentially geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
- Able to work independently as well as be a strong team worker, always seeking to improve team, and organizational performance
- Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills, and an intense curiosity to identify trends and ensuing business needs
- Appetite for innovative technology, fast-changing business environment, and robust data driven analysis
- Ability to select and present insightful dataset including performance, market, and competitor analysis and to implement significant action plans based on the data
- Ability to understand Expedia Group’s various brands offering in order to align a solution that is a win-win for Partners and Expedia Group
- Lead and support on transformational change and integrate change processes with organizational business plan.
- Coaches team members in behaviors for personal effectiveness, results orientation
- Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
- Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
- Ability to effectively communicate to various levels and through a variety of communication channels
- High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
- Demonstrated the ability to achieve and set goals
- Hungry, determined, motivated, willing to act, and results-focused
- Organization and time management skills, rigor, attention to details
- Proven follow-up/persistence when facing challenging situations
- Ability to multi-task effectively and be able to change gears quickly without skipping a beat
- Authentic relationship builder; earns the confidence of others
- Bridges and sustains productive and partnerships based on mutual support through a reciprocal style
The total cash range for this position in Dallas is $127,500.00 to $178,500.00. Employees in this role have the potential to increase their pay up to $204,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
Expedia Group powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.