Agile Project Manager

We're looking for a Senior Agile Practitioner to join our growing Agile team and work with multiple teams within our Production Engineering organization to implement Agile methodologies and support organizational programs. Interested in supporting several teams in the creation of new services, infrastructure, and standards that power Zapier? Then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. We hope you'll take the leap of faith and apply.

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if:

You're motivated by juggling multiple stakeholders, requirements, and inputs and distilling all of it down to a clear set of priorities and implementation plans in order to help teams get great stuff done.

About You

Whether by nature or title, you are comfortable creating plans and organizing teams to work toward a common goal.
You are a natural at developing processes to organize multiple work streams. You’ve worked in both Scrum and Kanban and are comfortable applying the right agile process to the problem. You leverage tools to ensure maximum productivity.
You’ve successfully supported both single team deliverables and several, multi-team deliverables of varied complexity.
You effortlessly work across department lines to gather feedback, gain traction on solutions, and rally resources to address your needs. You are able to articulate plans, progress, and challenges in both a written and verbal manner to folks of varying technical ability.
You’re at home explaining your team's plans and progress to folks of varying roles and technical ability.
You’re comfortable identifying risks and clearly communicating them to stakeholders.
You’re conversant in SaaS and PaaS software stacks. APIs, technical documentation, and technical requirements are all familiar territory.
You're adaptable. You've been in fast-growing companies and know-how to build, change, and adapt to the needs of a company as it grows.
You have experience coaching agile teams through improvements and changes.

Things You’ll Likely Do

Zapier is a small, fast-growing, and remote-first company, so you'll likely get experience on many different projects and programs across the organization. That said, here are some things you'll probably do:

You will partner with cross-functional stakeholders and Production Engineering leaders to plan requirements and support the delivery of projects or programs through the entire lifecycle.
Work closely with the Production Engineering teams as well as product engineering, architecture, and product management stakeholders to build a roadmap to tackle architectural, infrastructure, performance, and data analysis problems and solutions.
Support kanban and scrum development across the Production Engineering teams.
Create and manage a unified process for prioritizing and backlogging work in tandem with the teams in the Production Engineering organization.
Through coaching, help the organization and teams prioritize their work and improve their agile practices to foster empowered teams that can solve complex problems. Ensure projects or programs are adequately scoped and detailed with clear acceptance criteria for teams to carry forward.
Communicate challenges/blockers with the Production Engineering, Data, and Product Engineering teams and liaison between the groups.
Report progress on goals (OKRs) to the greater Zapier team.
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