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Account Manager

Cincinnati, OH

As the Account Manager, Trade Accounts, you will be responsible for supporting Hummingbird®trade sales team with value chain solutions for supply chain options, order processes, design, and product development to drive sales growth and customer satisfaction while collaborating with internal and external teams. To excel in this role, you should have comprehensive knowledge of the box manufacturing process, including printing, corrugating, converting and logistics.

This is crucial because your job demands that you develop account management initiatives to maximize revenue and client retention through the implementation of value chain solutions to customers. 

Reporting to the Area Sales Director and supporting the business development team across the US remotely, you will be responsible for driving sales growth and customer satisfaction. As a passionate and innovative entrepreneur with a positive attitude and a love for technology, you should understand the disruptive potential of digital printing and the opportunity it will bring our customer base. You will use your creativity and relationship skills to develop account expansion opportunities that are mutually beneficial.

This position is customer-facing, and you will be responsible for managing the entire account management side. Your role will involve promoting the Hummingbird® ecosystem as the preferred choice for hi-graphic growth ambitions, primarily through existing clients.

Our Team

At Hummingbird® we leverage our passion and knowledge of digital print technology, corrugate packaging partners, and supply chain solutions to safely create uniquely better experiences and outcomes that advantage our customers in their markets. 

Location: This is a home-based position with travel nationwide up to 20% of the time. Candidates will be in Cincinnati, Ohio, or surrounding areas in a drivable distance.  

What You Will Do

  • Develop effective strategies and tactics for account engagement and decision-making. 
  • Establish clear objectives and manage opportunities for trade customers, taking full responsibility for their implementation and success. 
  • Foster productive relationships between clients and Hummingbird® by maintaining strong communication channels. 
  • Deliver excellent customer service by identifying customer needs, resolving issues, and identifying cross-selling/upselling opportunities.
  • Build strong relationships with stakeholders and develop a deep understanding of the Hummingbird value proposition. 
  • Utilize various applications and knowledge forums for effective communication and or supply chain solution. 
  • Promote Hummingbird® ecosystem as the easy option for hi-graphic growth ambitions of customers.  
  • Regularly assess program effectiveness and identify areas for growth by removing barriers as you work with internal and external stakeholders.
  • Collaborate with Hummingbird® and various capabilities to ensure best-in-class service to our customers.

Who You Are (Basic Qualifications)

  • At least five years project management or sales, account management experience 
  • Working knowledge of flexographic, lithographic, or digital print, including graphic design, prepress, and printing processes. 
  • Understanding of box plant manufacturing capabilities and operational challenges. 

What Will Put You Ahead

  • Experience in product management, marketing, and business strategy, particularly the graphics or corrugated packaging industry.
  • Experience in executing complex business development projects requiring cross-functional collaboration both internally and externally. 
  • Educational or technical training demonstrating continuous learning. 

For this role, we anticipate paying $90,000 –110,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. 

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

Georgia-Pacific LLC is a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day –to make everyday products even better. 

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: 

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